Privacy Policy for ReefStock
At Info@reefstock.se, accessible from www.reefstock.se, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Info@reefstock.se and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Info@reefstock.se. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our webste
- Improve, personalize, and expand our webste
- Understand and analyze how you use our webste
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Info@reefstock.se follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Info@reefstock.se uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Info@reefstock.se.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Info@reefstock.se, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Info@reefstock.se has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Info@reefstock.se’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Info@reefstock.se does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Children’s Information
Payment & Return
Prices
All prices on Reefstock is inkl 25% moms.
Prices can be changed because of vat, valuechanges or other things that out of our control.
Payment
Swish & Cards
Delivery
Reefstock.se use mostly DHL Service Point for delivery of package. For more information about this either see on page Delivery/Delivercost http://www.servicepoint.se.
Deliverytime
Normal deliverytime is 3-5 days if the goods is in stock or in 10-20 workingdays is in stock at the supplier. At long deliverytime we contact always the customer about time of delivery. This will be done as soon as we know the deliverytime from the supplier. Part of delivery is only if the customer ask for that and it will be a extra delivery cost for the customer. The customer is not in title to comepensation for direkt or indirect damage that the customer suffer from because the delivery come later that we promised.
Information
We reserve ourself from misprints, wrong in the information, also wrong in specifikation, on all our sortiment articles and services. All pictureinformation on our pages should be seen like illustration, and we cant guarantee that pictures mirror the exact look of the goods. If you younger that 18 year your guardian must order.
Withdrawal
Recorded to the distance contracts law you have like customer right to regret your buy in 14 days from when you received the order. The goods should be unused and undamaged in orginalpackage. We pay back 80 % of the value of the goods not delivery and expeditionfee. Send the goods in postpackage and write what account you want the money to. Dont forget the banks clearnumber. Refund is made in 30 days. Contact always us when you send something back. We dont take out package without make agreement before and we dont take out with cash on delivery.
Returns
With all returns you must take contact with info@reefstock.se before you return. This is all returns also garanteecases, packagereturns and also wrong goods delivered. We dont take returns that isnt accepted by us All goods should be return unused and in orginalpackage. We don’t take out return by cash on delivery or afterdemand. Delivery I combination with changes or returns should be payed by customers.
Complaints
At acceptedd complaint customer stand for the delivery to us and we stand for returndelivery to you. At all complaints always a copy of receipt be attached. Compensation for installation and other cost we dont pay for. At complaints you must contact info@reefstock.se.
Transportationdamage
If you see that the package is damaged when you received it you should let the transportationscompany directly and mage damagereport. We are not responsible for transportatonsdamages.
Guarantee
Guarantee is for 12 months for material or manufacturing defects, if not other is notified. Consumables like light tubes, lamps is not included in guarantee.
Uncollected package
When goods isnt collected in the timeframe and if the transportationcompany send it return to us, we take the right to make invoice for you on the real deliverycost and also a administrationfee om 300 SEK inkluced moms.
At dispute
In cases at dispute we have policy to follow General Complaints Board recommendation.
Force Majeure
In the event of war, natural disaster, industrial action in the labour market, government decisions, non-delivery from subcontractors, costly circumstances, and comparable events beyond our control that could not reasonably be foreseen, and affect the agreements entered into and commitments on our part, which prevent us from keeping the said agreement/commitment, shall constitute grounds for our release from our obligations to fulfil the said agreement